Its always interesting when you meet someone that has done well in their chosen profession and you get the chance to understand a little about what makes them tick. Recently I had the opportunity to do just that with an old friend. Circumstances led to us spending time together with plenty of opportunity to discuss life, love and business.

What came out of these discussions was the balance that he has in his life between Risk taking and Gambling. He would freely admit that in the early days, when he had less to lose, he would err more towards a 'gamble' but now he is more interested in looking

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What is the European Union's Data Protection Directive (EUDPD) and does my OpenCRM system meet these guidelines?

The European Union has a data protection Directive which in essence protects users data from being stored outside of  European Union countries.

One of the core elements of this directive is to create a set of guidelines that protect personal data and to achieve the adherence to these guidelines data needs to be stored within the judicial boundaries of the European Union and its members.

The essence of the directive is that data should only be held on systems within a Union country.

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One of the ways in which you can quickly see a list of data in OpenCRM is by creating a view. This is essentially a pre-saved search that gives you instant access to sets of data you need. To find out more including a video tutorial please click here.

We have just published something of a general outline of what exactly Customer Relationship Management is. Seeing as you have found your way onto this site it's a fair assumption that you already have a good idea of what CRM software is and can do, but it's always good to have a few definitions on hand. To read the article please click here.