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OpenCRM CRM = Customer Relationship Management. What does it really mean to you? #OpenCRM http://t.co/sVKw6m2JDc http://t.co/e2NxmFut8P
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OpenCRM Don't stand still! Get moving and jump onto the learning curve and hit the ground running! #LearningCurve #OpenCRM http://t.co/RfsYaroz68

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HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)870 125 5962
Skype:
OPENCRM_UK
Reg #:
England & Wales 05387424

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News

What Does CRM Stand F…

Although the experts will tell you that CRM stands for Customer Relationship Management, those in the industry will talk about everything from managing their time to sending out email campaigns to full project management. Customer Relationship Management sounds, to a lot of people, like a glorified address book, but the best CRM systems work to manage all aspects of that relationship. A customer doesn’t start out as a customer, they start out as a Lead or a prospect. They start out needing...

Is Your Business Stan…

It seems week in week out we take new technology on board. It may be new phone systems, or getting to grips with the 2015 version of Sage Line 50 and its integration with OpenCRM. Occasionally internal policies are reviewed, and at company meetings we learn about various bits of development that people are working on.It’s not just related to work either. A new boiler at home means reviewing the timer configuration, or if you get a new television, you...

Are you ready to make…

When looking for a new CRM system you want to be sure of what you are doing. No guess work is involved, you want to know someone will be there when you jump off, and launch yourself into this project. You establish game plans and layout your goals to make sure they are achieved.

10 Tips for Tackling …

Tackling a big project is never easy, but OpenCRM and our Project Management tools can help. You probably know already, but we recently launched our new website. I was part of the marketing team that worked on both it and the launch campaign. It was a lot of work, but so worth it in the end.

Building Blocks and C…

Often in these blog posts we write about some of the great new features that we are working on, or we will mention an existing feature to encourage users to revisit this, whether it’s an entire module to help you with project management, or action plans to help automate activities to give you a couple of examples.But often, the key is simply to determine which features will help you reach your organisational objectives. One thing I tell projects time and...

Can you feel the sea …

Sometimes, well actually most of the time in business, it can feel that you are on the edge of brilliance and destruction. Pressures from the economy, competitors, or even management can leave you feeling like you are holding on for dear life. I read an article on BBC this week about a group of architects who have designed an awesome looking house, clamped onto the side of a cliff. This triggered an office debate about whether we would like to live...

We are Local!

As a business based in the northeast, we feel proud of our heritage and what our region has to offer. We like to give back to our community and be a part of it.

LaunchWeek: Professio…

As mentioned previously, I have played a rather major role in the build of our new website. So, with only one day till launch, the pressure is on! Well, actually it’s not. The website has been under construction for quite a while now and we are more than ready to blast off.

LaunchWeek: Reflectin…

My primary job in the grand redesign of the OpenCRM website has been a refresh of some of the articles and headlines, as well as writing a few new pages completely from scratch. When you start exploring our website, you’ll soon understand why I felt completely overwhelmed. I mean, not to blow our own trumpet too much, but as OpenCRM does so much, from Lead and Contact Management to Invoicing, software integration and Reports, it can be hard to cover it...

LaunchWeek: It's a Wo…

My name is Bailey. I’m a dog. I live with Graham and work at OpenCRM. I don’t get to blog much. I like working at OpenCRM. It is fun and there are lots of people to talk to and play with. Sometimes I even get to share their lunch. Right now Graham is out for a Sunday lunch! I don’t get to go. Graham says dogs shouldn’t steal the roast. I’m not allowed to go for Sunday lunch. My work friends have been...

LaunchWeek: OpenCRM C…

So, Saturday is here and I am on the edge of my seat about the launch of our brand spanking new website. For months, our in-house marketing team have been collaborating over the re-design, re-structure and general re-vamp of the site.

LaunchWeek: Feature F…

The launch of our new website is just around the corner. My involvement in the redesign has largely focused on updating the text of the site, although I did also work closely with our lead designer, giving her feedback and a sounding board when she needed it.

LaunchWeek: Substance…

Substance and style are the yin and yang of most design, with people often struggling to keep the two in perfect balance. Substance is what I believe draws the fine line between the worlds of Fine Art and Design. When I approach a new design project, I first ask the question: how I can make the substance of the media accessible to most people? The goal, of course, is that the media is both substantive and aesthetically pleasing, giving the...

LaunchWeek: Watch Thi…

Anyone who has ever spoken with me knows that I am passionate about all things OpenCRM both as a CRM solution and company. One of the most important things that I can do as the founder and Managing Director of our company and the system architect of a system as sophisticated as OpenCRM, is to take time to listen to our customers.

What are your 4 Keys …

When looking for your next Hosted CRM system, you want the best: OpenCRM.