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How do I alter or create an SMS template in OpenCRM? Including an automatic SMS template.

Updated: 23 May 2022 06:36:07 OpenCRM::SMS

SMS templates are treated in the same way as email templates, the only difference being a tick box which defines the template as SMS rather than Email.

To access existing SMS templates or create new ones navigate to:

"Settings > Email Templates" and either select the required template and click "Edit" or create a new template and be sure to select the "SMS Template?" tick box (shown above) on the right hand side of the screen.


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