Open CRM: the best UK CRM system

I had a quick heads up with the development team last week here at OpenCRM. It’s good news for users of the Products module, offering you some great new tools. These can be linked to

I wrote an item on the implementation of CRM systems in smaller businesses and it has been published on Ezine. To read the article please click on the title of the article Tempting Small Businesses

Ahh if only there were such a thing. I spend several hours per day using the web. Whether professionally or in pursuit of my own interests I click onto hundreds if not thousands of sites

I found this article that I wanted to share with our readers. It covers a topic that is quite interesting especially to those of us who want to set the right tone with potential clients

I have recently been following a number of articles on the topic of customer service. Although it seems like a very self-evident concept it will always remain subject to discussion. It is quite incredible during

Sometimes real world events spark up a thought process that has its roots in what we do as a business but the emphasis is firmly “vapourware”, one of these occurred today. It’s my birthday and