The people behind OpenCRM
OpenCRM launched in 2005 with one simple aim: to offer a credible, independent UK
alternative to Salesforce and other CRM providers.
What we do
OpenCRM has carved a real niche in a competitive marketplace, by listening to customers and giving them the features they actually want, and how they want to use them. This includes hosting your data in the UK. Our affordable prices and legendary customer service have certainly helped, too.
We Understand
At OpenCRM, we understand that every business is different: our customers range in size from start-ups, mid-market businesses, to large corporate enterprises. Users of OpenCRM are based around the world and across all continents (all except one…we haven’t cracked Antarctica yet).
And we tailor our approach for each and every one of them.
About us
OpenCRM is still owned and operated by the same people who started it. At our HQ in rural Yorkshire, we boast a diverse and experienced workforce who live and breathe CRM, but who are also fun, approachable and helpful. It’s how we maintain a high success rate with our clients.
At OpenCRM, we focus on delivering a practical, fully‑featured CRM system that genuinely supports how UK businesses operate day to day. Based in North Yorkshire, we combine powerful cloud technology with a hands‑on, approachable service that puts long‑term customer relationships first. Our platform brings together sales, customer service, project management, marketing and more into one integrated system, helping organisations manage the entire customer journey from first enquiry through to ongoing support. Because everything is included as standard, there are no hidden upgrades or feature restrictions—just a consistent, reliable tool your team can depend on. We integrate with the systems you already use, including Microsoft 365, Outlook, Xero and Sage, so your data flows naturally across your business without duplication or complexity.
What sets OpenCRM apart is not just the software, but the way we work with our customers. From initial onboarding through to ongoing development, we take the time to understand your processes and adapt the system around them. With UK‑hosted data, UK‑based support and a commitment to continuous improvement, our aim is simple: to give you a CRM that works the way your business actually works—now and as you grow
Who we are
