Open CRM: the best UK CRM system

I guess two of the huge growth areas are going to be Data Integration and Open Source, as companies are forced to consider these strategies, either due to technology change constraints or budget. Obviously this

A number of years ago, we did some testing around the different kinds of of response and traffic we had from hard and soft “opt ins”. This article has been updated following the introduction of

One of the things that we refer to regularly in our office is ‘Good NETiquette’ which includes email correspondence as well as on-line communication. Just to get one of those little irritations off my chest

This post is a real ‘credit where credit is due’ comment. I have long been an admirer of Salesforce.com and and their leadership under Marc Benioff, which covers a multitude of great business ideas and

So, here we are starting the new multi channel campaign today, focusing on the “Plate Spinners of the Business World” theme, trying to get people to buy into the idea that better procedures will lead

With the economic climate as it is, everyone is looking for ways to reduce the costs associated with Software and the associated services. If managed properly this can be a great way to make an