When you set up Google synchronisation, you will be prompted to enter your Google username, and then asked to connect your OpenCRM account to your Google account. This process provides OpenCRM with an access key which the OpenCRM synchronisation app can use to log in to your Google account automatically.
Once it has logged in, OpenCRM will have read and write access to your Google Contacts, Calendar and Tasks. This simply means that it can transfer emails from Google to OpenCRM (read) and back again (write).
The access key is stored encrypted and cannot be used to gain access to your account outside of the OpenCRM to Google synchronisation app/process.
Your Google username is stored against your OpenCRM user record. We do NOT store your Google password – or have any access to see or retrieve this during your authorisation of the OpenCRM synchronisation app to access your Google account.
If we make updates to the integration or you do anything that require changes to the access OpenCRM has to your Google data, you will be prompted to re-authorise OpenCRM with your Google account.
Once authorised, the OpenCRM app can then connect to your Google account at any time using a background process to retrieve and update details of your Google contacts, calendar entries, and tasks. This data is pushed directly into your OpenCRM system, there is no intermediary storage of this data and the data requests, retrievals and pushes are all done using secure (https) transport.
Separately to this, if you have requested setup of Pop2OpenCRM in conjunction with a Gmail email account, OpenCRM will be able to connect to your Gmail account, read and download emails to an OpenCRM server in order to create a record of these emails in your OpenCRM system. This is done using a secure and encrypted POP3 connection (oAuth2). This is not part of the authorisation of the app as detailed above and is a separate setup process.