Want to know more about the team here at OpenCRM? Read our insights and success stories to find out how our customers and we use the system, some favourite features, and tips for getting through your busy day.
(Republished from an earlier article) Sales management is the thing most people think of when they think of CRM systems. Qualifying Leads, nurturing prospects, managing Opportunities, and winning that all-important sale. Understanding the connection between Sales Opportunity and CRM is …
Step into the OpenCRM time machine with me for a moment. It’s 1994, mobile phones are the size of a breeze block! The Channel Tunnel has just opened. Amazon was just created. Your average everyday business person leaves the house …
CRM and Entrepreneurs What are the qualities that make a good entrepreneur? You can find a million blogs that say a million things, but a review of the top ten comes up with a short list of common traits. Understanding these traits is …
(Republished from an earlier article) The question on the minds of many business owners and managers is: Do we really need a CRM system? Why should we use a CRM? Obviously, my answer is YES! I work for a CRM …
Useful CRM Reports It’s often said that your CRM system is only ever as good as the data that you put in. But that’s only part of the story, as it’s just as important to know what you get out …
Simple does not necessarily mean basic When you read the words “basic CRM system”, you may think this is referring to a back-to-the-roots system that offers you a simple business software solution and nothing more. Well, in a sense you’d …
Cloud software concerns Our CRM system is and has always been cloud-based. The decision to develop our software exclusively for cloud hosting, rather than for local installation, was made pretty much on day one. Why? Because we believe in the …
Heard of Customer Success? What is it? If you ask anyone at OpenCRM who or what is Customer Success – they are likely to point you in my direction, as the Customer Success Manager. That’s right, I get to write a blog …
Put simply, business growth is positive expansion in any part of your business. It doesn’t have to be solely about the bottom line. Yes, it could be an expansion of your profits or revenue. But it could also be about your customer …
In this age of cloud computing, you might be surprised how many people come to us asking if Open CRM can be installed on-premises. These are people looking for an offline or intranet-only CRM solution. We have to tell them that no, …
Easy GDPR wins With the start of 2018, the big topic on everyone’s mind is GDPR. People want to know what they need to do and how they are going to do it. Here are some Easy GDPR Wins. Every …
GDPR and CRM The date for the General Data Protection Regulation (GDPR) is just around the corner, and a lot of businesses are starting to worry about the number of changes they may have to make in order to comply. …
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