Avoid Mail Fail!

14 Jun 2011

I read an article this week about a bank that accidentally revealed customer email addresses by sending a mass email and using the “to” field instead of “bcc”. Of course accidents happen and human error needs to be factored in. The fact that this has happened to a financial institution where stability and security are core values is somewhat worrying but I guess that’s not the point here.

Had they been using OpenCRM this would not have happened.  Using the Email Module in OpenCRM all addresses in the “to” field receive a separate email. You can put all the addresses required into the “to” field, and clicking on send will send the emails separately. Using our Pop2OpenCRM mail service you can archive all your email communication within your OpenCRM system. For details of how Pop2OpenCRM works please find more information here or contact us.