Fusing Together Customer Service and Technology

30 Jan 2017

Here at OpenCRM, we’ve always believed that providing great customer service is just as important as providing a great system for our customers to use and tailor to their business needs.

This isn’t always the case in our industry. In the words of our MD, “too often customer service is relegated to second place behind technical knowhow…”

Read more about where we think customer service fits in the CRM and SaaS industry in the latest issue of Business Comment.



 This article can also be found in the latest issue of Business Intelligence.