There is more to Zapier than meets the eye!
In this FAQ we have highlighted some extra functionality that Zapier offers.
If you are logged into your Zapier account, you can quickly get started building a new Zap simply by using the URL https://zap.new
Most Zaps are instant, ie they will process your data as soon as it hits a Zap. For various reasons this may not be convenient. In such a scenario, you can introduce a Delay into your Zap, with various options available:
For further reading see: https://zapier.com/help/create/customize/add-delays-to-zaps#delay-after-queue
Zapier Filters and Paths
Filters and Paths are two Actions you can build on a Zap Run, following a Trigger.
A Filter allows you to progress a Zap only when the relevant criteria are fulfilled. In this example suggested by Zapier, it would allow you to update a Contact's marketing preferences only if a certain product is mentioned: https://zapier.com/help/create/customize/add-conditions-to-zaps-with-filters
A Path is where this gets really interesting! Paths allow you to progress the next Actions in different ways. Let's say one client submission (for example in a Gravity form) contains the word "Feedback". You could progress this, via a Path, to create a message in Teams. If a different submission contains the words "Request a Call", this could create a new Activity in OpenCRM instead. So, using one same field on a form, when it is submitted, you can determine the outcome most relevant to you. For more details see: https://zapier.com/help/create/customize/add-branching-logic-to-zaps-with-paths