Manage Your Customers

Quickly and Easily with OpenCRM

mac

Clever

We have a wealth of web based CRM experience, so you can be sure we know what we're doing and we do it professionally. A real dynamic CRM solution.

plain

Flexible

We aim to be the best at what we do, we listen, adapt, and develop, making us a leading force in the cloud industry. Your Anytime, Anywhere solution.

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Familiar

We never forget that business is about people and human-to-human relationships, we try our best to communicate in a friendly, human and personal way.

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Advanced

We are a modern, in touch, forward thinking, and switched on company and this is translated into a simple yet sophiscated, hosted CRM solution.

OpenCRM in Action

They say that seeing is believing, so sit back and let us take you on a guided tour of our system. The video is less than 5 minutes and will give you a first glimpse of what we hope will be your future CRM system. If you like what you see, why don’t you head over to our demo and take it for a test drive?

Watch introduction video...

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compare-prices

View our Price Comparison

If you’ve been shopping around for a CRM system, either because you’re thinking of switching from your existing provider or are just dipping your toes into the vast ocean that is the world of CRM, why don’t you have a quick look at how we stack up against the competition?

See for yourself...

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CRM

What is CRM anyway?

Have you been told you need a CRM system, but aren’t quite sure what they are or how they work? Never fear, help is here! Our goal isn't just to sell a product, we're here to make sure your CRM is right for you and your business. Why not start by following this link to learn all about what CRM stands for and how it can help your business.

Find out more...

What is CRM? Sign Up

features

Call in the Experts

OpenCRM is a system that has something for everybody. It is a filled with features and functions designed to make your business life easier. Whether you’re looking for a tool to help you manage your Sales Process, Support Desk, Marketing, Projects, or just about anything else, we’ve got you covered.

Take a look...

Features Sign Up

test-drive

Take it for a spin

There's nothing like actually test driving a car to know if it's really the one for you. The same goes for CRM systems, you should always test out a system to make sure you like the way it handles and if it really suits your needs. Why don't you have a look at our demo and see if OpenCRM is the right system for you?

Try before you buy...

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get-help

Any Questions?

Have you got a few specific questions about what OpenCRM can do? Why don’t you chat with one of our friendly sales representatives? They’ll do their best to answer any questions you might have and you can get a feel for what we’re like as a company.
It’s a win-win situation!

Sign Up

Don't just take our word for it.

Read what our customers have said about us...

These days it’s second nature to look for customer reviews and ratings. So why don’t you have a read through what our customers have to say about us and get an idea about what we can do for you?

"Straight talking ..? Balanced advice ..? Knowledgeable insight ..? If what you are looking for is top quality cloud solution and innovative advice based on high levels of professionalism, then it is worth talking with OpenCRM. Their collaborative approach to crm business solutions means that they work WITH your sales force, and the end result is so much more a long term solution."
Peter Sylvester
Innovit
"We have been using OpenCRM for a number of years now and we would really struggle without it. It is cost effective and easy to use and when linked with Sage it provides a very formidable hosted crm package. MC Ware are a very busy IT firm and we cannot afford downtime and I'm happy to say that with OpenCRM we haven't experienced any at all."
Jonathan Wheatley
MC Ware
"It's refreshing to work with such a supportive and organised company. OpenCRM has been an invaluable resource to my business..."
Sue Ricks
Life Change Facilitator

Read more Testimonials or Success Stories

Latest From The Blog

LaunchWeek: Today's The Day!

LaunchWeek: Today's The Day!

Welcome to our new website! We’re very proud of it and feel that it captures who we are as a company even better than our old one. One of the real dr...

Read More
Has your CRM solution got room for you to grow?

Has your CRM solution got room for you t…

Each business has to start somewhere, as they say the first step is often the hardest. But, each day upon day, year upon year, if you stick to your go...

Read More
60 Seconds to Clarity: 5 simple steps

60 Seconds to Clarity: 5 simple steps

So many things happen in a day, you need your Cloud CRM system to be as seamless as possible. What can you do to make your life even simpler thanks to...

Read More

Got a Question?

Who are OpenCRM?

OpenCRM was launched in 2005 and is still owned and operated by the same people who started it all. Our HQ is based just outside the picturesque market town of Richmond, North Yorkshire, UK. Our customers range in size from start-ups, mid-market businesses to large corporate enterprises. Users of OpenCRM are based around the world and across all continents.

More About Us

Can I easily customise OpenCRM?

We know that all businesses will use OpenCRM in different ways and we recognise that as such, every company will want to hold different information in their system. For example, you can add as many custom fields to your system as you need: showing, hiding, and rearranging both custom and system fields to best suit your business. These fields can be added in any module and, with over 20 different types of custom field, you can tailor your system to meet your needs.

Learn More

What software do you integrate with?

OpenCRM can integrate with a wide range of external applications, including Outlook, Google, Sage, Dropbox, and Jotform, just to name a few. If you're interested in learning more about any of these options, why don't you head over to our Integrated Features page to find out if one or more of OpenCRM's integration options are right for you?

See Integration Options

What People Think

Would recommend us 91%
Real support that delivers 87%
Incredibly flexible solution 82%
Nice bunch of boys & girls 97%
Just made CRM easy 74%

If you would like to read more about what our customers think about us, check out our Success Stories.

OpenCRM Flickr Feed



Twitter Feed

OpenCRM What do you do during the back to school season? Learn some new skills! #OpenCRM #Learning http://t.co/VKgkYSB7Dr
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OpenCRM How do you track your success? Activity management will be your key resource! #OpenCRM #SuccessManagement http://t.co/FxOq8xOZWf

Address

HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)870 125 5962
Skype:
OPENCRM_UK
Reg #:
England & Wales 05387424

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News

A Season for Learning

Even if you prefer the blooms and greenery of spring, you have to admit there is something quietly beautiful about autumn. Between the blazing colours in the trees, the bright blue sky, and the early morning mist, there is something about this time of year that just about makes up for the cooling temperatures.

4 Ways of Seeing Arou…

I cycle into work every now and again so I need to be pretty alert on the roads. Not just regarding the car in front of me, but what’s happening on the pavement, roads and junctions a hundred metres ahead. Similarly, when working on my CRM implementation, I need to look at the bigger picture, and not just the current task or what has happened in the past. In short, I need to be aware of what’s going on and not just...

Welcome your New Staf…

As you may have heard, here at OpenCRM, we are very excited about welcoming four new staff members to our team. The office is now a lot busier with the new characters putting their super spectacular skills to good use. Managing four new staff members can make quite a difference to the working day. Each team member has contracts to sort out, lots to learn, and many procedures to go through before they will be properly settled into the running of...

On Premise? Cloud bas…

Through your search for the ultimate CRM system you will have explored Cloud solutions and On Premise solutions. You may be looking for a SalesForce alternative, but which one? In this blog I’m going to be focusing on the key benefits of having a cloud hosted solution.

What Does CRM Stand F…

Although the experts will tell you that CRM stands for Customer Relationship Management, those in the industry will talk about everything from managing their time to sending out email campaigns to full project management. Customer Relationship Management sounds, to a lot of people, like a glorified address book, but the best CRM systems work to manage all aspects of that relationship. A customer doesn’t start out as a customer, they start out as a Lead or a prospect. They start out needing...

Is Your Business Stan…

It seems week in week out we take new technology on board. It may be new phone systems, or getting to grips with the 2015 version of Sage Line 50 and its integration with OpenCRM. Occasionally internal policies are reviewed, and at company meetings we learn about various bits of development that people are working on.It’s not just related to work either. A new boiler at home means reviewing the timer configuration, or if you get a new television, you...

Are you ready to make…

When looking for a new CRM system you want to be sure of what you are doing. No guess work is involved, you want to know someone will be there when you jump off, and launch yourself into this project. You establish game plans and layout your goals to make sure they are achieved.

10 Tips for Tackling …

Tackling a big project is never easy, but OpenCRM and our Project Management tools can help. You probably know already, but we recently launched our new website. I was part of the marketing team that worked on both it and the launch campaign. It was a lot of work, but so worth it in the end.

Building Blocks and C…

Often in these blog posts we write about some of the great new features that we are working on, or we will mention an existing feature to encourage users to revisit this, whether it’s an entire module to help you with project management, or action plans to help automate activities to give you a couple of examples.But often, the key is simply to determine which features will help you reach your organisational objectives. One thing I tell projects time and...

Can you feel the sea …

Sometimes, well actually most of the time in business, it can feel that you are on the edge of brilliance and destruction. Pressures from the economy, competitors, or even management can leave you feeling like you are holding on for dear life. I read an article on BBC this week about a group of architects who have designed an awesome looking house, clamped onto the side of a cliff. This triggered an office debate about whether we would like to live...

We are Local!

As a business based in the northeast, we feel proud of our heritage and what our region has to offer. We like to give back to our community and be a part of it.

LaunchWeek: Professio…

As mentioned previously, I have played a rather major role in the build of our new website. So, with only one day till launch, the pressure is on! Well, actually it’s not. The website has been under construction for quite a while now and we are more than ready to blast off.

LaunchWeek: Reflectin…

My primary job in the grand redesign of the OpenCRM website has been a refresh of some of the articles and headlines, as well as writing a few new pages completely from scratch. When you start exploring our website, you’ll soon understand why I felt completely overwhelmed. I mean, not to blow our own trumpet too much, but as OpenCRM does so much, from Lead and Contact Management to Invoicing, software integration and Reports, it can be hard to cover it...

LaunchWeek: It's a Wo…

My name is Bailey. I’m a dog. I live with Graham and work at OpenCRM. I don’t get to blog much. I like working at OpenCRM. It is fun and there are lots of people to talk to and play with. Sometimes I even get to share their lunch. Right now Graham is out for a Sunday lunch! I don’t get to go. Graham says dogs shouldn’t steal the roast. I’m not allowed to go for Sunday lunch. My work friends have been...

LaunchWeek: OpenCRM C…

So, Saturday is here and I am on the edge of my seat about the launch of our brand spanking new website. For months, our in-house marketing team have been collaborating over the re-design, re-structure and general re-vamp of the site.