Gresham Books
Since coming on board with OpenCRM in 2014, Gresham Books’ CRM journey has evolved to match our business.
Since coming on board with OpenCRM in 2014, Gresham Books’ CRM journey has evolved to match our business.
OpenCRM has taken the sting out of Project Management and has streamlined our reporting processes to just the click of a button. The best part for us, is that we can customise it and change it when we want, without losing any functionality.
What we were after was a web site that integrated directly with our back office systems; most important was the need to respond to our clients demands very quickly.
We’re really loving using the OC (as it’s fondly named here) as our new CRM, it’s working really well for tracking jobs, enquiries and invoicing.
Project Management was absolutely amazing, extremely helpful and supportive.
We now have a CRM that is tailored to exactly what our organisation needs but at a reasonable price. On top of this, OpenCRM is easy to use, intuitive and the customer support team is always available to help.
OpenCRM are friendly, professional, and a pleasure to work with — the team are available round the clock and offer amazing one to one support.
There are many reasons why I like this system, and I’ve used many. I’ll certainly be recommending OpenCRM to my marketing and sales contacts when they are looking.
After a good onboarding process we have built up a good working relationship with Open CRM and always find them there to assist as we grow as a business.
OpenCRM have been great from start to finish, I am really pleased with our new CRM system and have received some great feedback from colleagues as they become more familiar with using the system.
Having looked at a number of options we choose OpenCRM because of its simplicity and feature rich functionality. The system is easy to deploy and maintain. Critical to our decision was also that all data is held in the UK only.
One key factor of OpenCRM was having the ability to pull and push data between OpenCRM and other applications.
We are really enjoying using the system. I feel it has shaped our company very well as we grow.
OpenCRM has helped us with email marketing, tracking opportunities and monitoring performance.