10 Warning Signs Your CRM Is Holding Your Business Back | OpenCRM On this page The Review Nobody Books How CRM Drift Begins 1. Spreadsheets Are Back 2. Nobody Trusts the Reports 3. Data Quality Has Slipped 4. Processes Have …
Outgrowing Spreadsheets, Outlook Folders and Memory | OpenCRM On this page How Businesses End Up Here A Familiar Situation The Real Problem Isn’t Excel Outgrowing Spreadsheets Outgrowing Outlook Folders Outgrowing Manual Tasks When Your Team Becomes the Database The Hidden …
How CRM Works in a Small Business: A Practical Guide for Growing Teams | OpenCRM On this page Introduction The CRM Tipping Point How CRM Works Who Uses CRM Before and After Typical Improvements Works With Your Tools What CRM …
GDPR in 2026: I Thought We’d Done All This Years Ago? | OpenCRM On this page Done All This Years Ago? The Fundamentals GDPR Didn’t Expect AI Good GDPR, Good Data Data Retention A Trust Issue Not a Paper Exercise …
CRM Accounting Integration for UK Businesses | OpenCRM On this page Connect Sales & Finance Why Integrate? Bringing Sales & Finance Together Making Tax Digital What to Look For How OpenCRM Integrates Is It Worth It? FAQs CRM Accounting Integration …
OpenCRM — Avoiding Common CRM Project Management Mistakes (preview) On this page Key Takeaways Why CRM PM Fails No Clear Objectives Just a Sales Tool Overcomplicating Setup Poor User Adoption Lack of Ownership Replicating Broken Processes Disconnected Systems The Bigger …
OpenCRM — Manage Customer Data for a Small Business (preview) On this page Key Takeaways The Foundation 5 Steps to Success Turning Data into Growth Building a Resilient Future FAQs A serious personal data breach can lead to significant penalties …
OpenCRM — Tips for OpenCRM Success (preview) On this page Key Takeaways Laying the Foundations Data Quality & Process British Integrations Scaling with UK Support A More Efficient Future FAQs With the UK CRM software market projected to reach a …
OpenCRM — OpenCRM for Project Management (preview) On this page Key Takeaways What is OpenCRM for PM? Key Features CRM vs Dedicated PM Tools Organise Your First Project The UK Advantage Transform Delivery Today FAQs How many times has your …
OpenCRM — CRM for UK Charity Sector (preview) On this page Key Takeaways What is a Charity CRM? Streamlining Operations UK Data Residency Evaluating Costs Your Trusted Partner Digital Stability FAQs What if the greatest threat to your mission isn’t …
OpenCRM — Getting Your CRM Security Aligned (preview) On this page Key Takeaways Let’s Go Shopping Your Customers Standard Users Line Managers Inventory Managers Senior Management Social Engineering Your CRM Organisational Structure CRM Security is a vast topic but it …
OpenCRM — CRM Data Management Central (preview) On this page Key Takeaways Onboarding Your CRM CRM Evolution Building Your Data Strategy Analyse and Review When implemented correctly, your CRM system acts like another member of your team — a virtual …
OpenCRM — Nurturing CRM Leads (preview) On this page Key Takeaways Why the Pipeline Matters Essential #1: Good Data In, Good Data Out Essential #2: Pay Attention and Stay Focused Optional: Share and Share Alike Optional: Branded Communication What is …
OpenCRM — Sales Discipline and CRM (preview) On this page Key Takeaways A Lack of Sales Discipline Disciplined in Every Other Respect Fixing the Relationship: 5 Tips As long as there have been sales teams, there has been someone in …
OpenCRM — Customer Acquisition vs Retention (preview) On this page Key Takeaways Stepping Out: Customer Acquisition Strategy for Customer Retention A Common Focus In Summary In this blog post, we’re going to look at strategies you can aim for when …
OpenCRM — World Backup Day (preview) On this page Key Takeaways What Is World Backup Day? Why Should I Backup? What Should I Back Up? How Does OpenCRM Backup Data? What’s Included in a Backup? How Long Are These Stored? …
OpenCRM — Your CRM Data Migration Checklist (preview) On this page Key Takeaways Why Migration Matters Before You Start Cleanse Your Data Field Mapping Test, Then Test Again Go-Live and Beyond Moving to a new CRM system is exciting — …
OpenCRM — CRM: The Ultimate Business Organiser (preview) On this page Key Takeaways Everything in One Place Tasks & Follow-Ups Your Pipeline, Organised Organising a Whole Team Why Organisation Matters Most businesses don’t start out disorganised on purpose. It creeps …
OpenCRM — Measuring the ROI of Your CRM System (preview) On this page Key Takeaways Hard Costs vs Hard Returns Time Saved Win Rate & Retention The Value of Visibility Calculating Your Own ROI Every CRM has a monthly cost. …
OpenCRM — How Does the OpenCRM Backup Work (preview) On this page Key Takeaways Automatic, Scheduled Backups How Long Backups Are Kept Restoring Your Data Why This Matters Your CRM holds some of the most valuable information your business has …
OpenCRM — Why You Should Use a CRM (preview) On this page Key Takeaways Why Use a CRM Best Practices for Using Your System Making It Stick Buying a CRM and getting value from a CRM are two different things. …
OpenCRM — Sales Pipeline Coverage Ratio (preview) On this page Key Takeaways What Is Pipeline Coverage Ratio How to Calculate It What’s a Healthy Ratio Improving Your Coverage A sales target on its own doesn’t tell you whether you’re actually …
OpenCRM — Angry Customers and How to Deal With Them (preview) On this page Key Takeaways Why Customers Get Angry How to Respond Where a CRM Helps After the Conversation Every business deals with an angry customer eventually. How that …
OpenCRM — Enhancing Data Privacy Through CRM (preview) On this page Key Takeaways Why Data Privacy Is a CRM Issue Best Practices Why It Matters A CRM holds some of the most sensitive information a business keeps — names, contact …
OpenCRM — 3 Stages of CRM Implementation (preview) On this page How is CRM Implemented? Planning (Part 1) Planning (Part 2) Execution Your Shop Window Review For us here at OpenCRM, the idea of a business setting up a CRM …
OpenCRM — CRM Goals and Objectives (preview) On this page The Importance of CRM Goals Identifying Your CRM Goals Ensuring Your Goals Are Addressed Measuring Success When people start looking for a new CRM system, they will usually have a …
OpenCRM — How Much CRM Storage Do You Need? (preview) On this page How Much Storage Do You Need? Basic Storage Definition First Data Storage Examples CRM Storage in the Real World How much CRM storage do you need? As …
OpenCRM — Clean Desk, Clean Data, Clean CRM! (preview) On this page First, Let’s Take a Look at Your Desk Stress Focus Hygiene Data Stress What’s the Answer? What About Focus? Focus on the Right Things! Data Hygiene The ‘Take …
OpenCRM — GDPR Fact Sheet (preview) On this page The Big Questions Steps You Can Take Right Now Our Commitment to GDPR OpenCRM as a Supplier GDPR Fact Sheet The General Data Protection Regulation (GDPR) will come into force from …
OpenCRM — Easy GDPR Wins for Business Owners (preview) On this page Merging Duplicates Checking for Outdated Data Standardising Your Data Get Consent And Then There’s the Big Stuff… Need Some Easy GDPR Wins? With the start of 2018, the …
OpenCRM — GDPR and CRM: Achieve Your Compliance with Ease (preview) On this page How Can Your CRM Help? Data Cleanliness Consent to Use Data Sound Scary? GDPR and CRM: Achieve Your Compliance with Ease The date for the General …