Want to know more about the team here at OpenCRM? Read our insights and success stories to find out how our customers and we use the system, some favourite features, and tips for getting through your busy day.
Empowering Your UK Sales Force with Confidence Did you know that businesses adopting a CRM system typically see a 34% improvement in sales productivity? It’s a striking figure, yet many UK sales departments still find themselves buried under manual data …
Growing Your Business with Lead Management in 2026 Imagine starting your Monday morning by searching through three different email folders and a stack of sticky notes just to find a prospect’s phone number. It’s a frustrating way to work, yet …
(Republished from an earlier article) Sales management is the thing most people think of when they think of CRM systems. Qualifying Leads, nurturing prospects, managing Opportunities, and winning that all-important sale. Understanding the connection between Sales Opportunity and CRM is …
What is the most common reason for adopting a CRM system? Well, that is a loaded and debatable question, as there are many reasons why you might want to get on board the CRM train. While there is plenty of …
As long as there have been sales teams, there has been someone in charge of them who struggles to get an overview of their ongoing deals. It’s practically why CRM systems were invented–to address the issue of documentation discipline! The …
In this blog post, we’re going to look at strategies you can aim for when growing your company: customer acquisition or customer retention. Gaining new customers (aka stepping out) or doing continued business with existing clients…digging in. Of course, the two are …
(and 5 Other Reports for everything else) Reports are an essential part of any CRM system. They are a great way to get an overview of the various areas of your business. You might be using reports for performance reviews …
ROI stands for Return on Investment and is essentially a measure of how much bang you’re getting for your buck. In the CRM world, people use ROI measurements to assess if their system is cost-effective. When calculating the ROI of …
Automating your sales funnel Sales are the lifeblood of any business. After all, if you’re not selling your product or service and bringing in revenue, it won’t be long until you’re out of business! The art of making a lot …
We’re all feeling the pressure. There’s more competition than ever; more leads to convert; more variables to deal with – and in so little time. If you’re having moments where you catch yourself thinking, “We’re doing a lot, and we …
There are very few businesses that are not on the hunt for new customers. Gaining new clients means acquiring and monitoring Leads. This is where your CRM solution comes into play. An effective policy for monitoring lead is crucial for …
Perfect your sales cycle To perfect your sales cycle is everything. From how you handle that initial contact with a new prospect. To sign the sales off. All the way through to aftercare and customer engagement. Perfect Your Sales Cycle. …
When it comes to running (and growing) a business, I have always believed that you need to rely on both hard facts and gut feelings. The gut feelings you get only after years of experience. And the hard facts? Those …
There are some key skills you’ll need to have if you want to succeed in sales. This isn’t about being able to sell sand at the beach. Sales should be all about getting your product into the hands of people …
There cannot be many businesses that are not hungry for new customers. Attracting new Leads and managing leads means gaining new business. Whilst studies may have shown that it is more profitable to retain existing clients than bring new clients …
Put simply, business growth is positive expansion in any part of your business. It doesn’t have to be solely about the bottom line. Yes, it could be an expansion of your profits or revenue. But it could also be about your customer …
Everyone loves tips and tricks that make your life easier. In the CRM world, this tends to revolve around automation and workflow. This means telling the system to behave intelligently and trigger actions when specified outcomes are met. Effectively, you …
Sales is sales, right? Well, actually, I don’t think so. I think there’s a big difference between what is known as B2B and B2C, both in selling and buying. It’s been proven that the way we all buy in our personal …
I’d like to start this blog with a quick definition of Sales Force Automation (SFA) and then explore how it relates to Customer Relationship Management (CRM) solutions. Sales force automation is, at its most basic, a collection of tools you can …
Think about the things you considered vital when starting your business. You needed a computer, right? And you went out and made sure your team had comfortable chairs to sit on whilst they tap away at their desks. You made sure …
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